Terms of Service

Effective Date: 01/01/2017
Last Updated: 07/02/2026

These Terms of Service (“Terms”) govern your use of the Anytime Cleaning, LLC website and any services provided by Anytime Cleaning, LLC (“Anytime Cleaning,” “Company,” “we,” “our,” or “us”).

By using our website, submitting a form, requesting a quote, scheduling service, communicating with us, applying for a job, or using our services, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About Anytime Cleaning

Anytime Cleaning provides cleaning services for homes, businesses, rental properties, move-in cleanings, move-out cleanings, and related cleaning needs.

Our services may include, but are not limited to:

• Residential cleaning
• Commercial cleaning
• Rental property cleaning
• Move-in cleaning
• Move-out cleaning
• Recurring cleaning
• One-time cleaning
• Deep cleaning or detailed cleaning, where available
• Cleaning services customized to the customer’s needs

Service availability may vary by location, schedule, property condition, staffing, and requested scope of work.

2. Website Use

You may use our website for lawful personal, business, and informational purposes only.

You agree not to:

• Use our website for unlawful purposes
• Attempt to damage, disrupt, or interfere with the website
• Attempt to access systems or data without permission
• Submit false, misleading, abusive, or harmful information
• Use our forms to send spam or unwanted messages
• Copy, scrape, or misuse website content
• Violate the rights of Anytime Cleaning, our customers, our team, or third parties

We may restrict access to our website or services if we believe these Terms are being violated.

3. Quotes and Estimates

Quotes, estimates, or pricing information provided through our website, phone calls, emails, texts, forms, or team members are based on the information available at the time.

Unless clearly stated otherwise, quotes are estimates and may change based on factors such as:

• Property size
• Property condition
• Level of buildup
• Clutter
• Pets
• Number of rooms or bathrooms
• Cleaning frequency
• Requested service type
• Add-on services
• Access issues
• Special requests
• Time needed to complete the job
• Information that was not disclosed before service

If the actual condition or scope of work is different from what was described, we may adjust the price, adjust the scope, request approval for additional work, or decline service.

4. Scheduling and Arrival Windows

Cleaning appointments are scheduled based on availability, service type, location, staffing, and other business needs.

Appointment times may be arrival windows rather than exact start times. Arrival times may be affected by traffic, weather, job conditions, staffing, previous appointments, or other unexpected delays.

Customers are responsible for providing accurate contact information, service address, access instructions, parking information, and any details needed for our team to complete the service.

5. Access to the Property

Customers are responsible for making sure we can safely access the property at the scheduled time.

Access instructions may include:

• Door codes
• Lockbox information
• Gate codes
• Alarm instructions
• Parking instructions
• Key pickup details
• Contact person information
• Pet instructions

If we cannot access the property, if access is delayed, or if conditions prevent us from safely completing the service, a lockout fee, cancellation fee, rescheduling fee, or minimum service charge may apply.

6. Cancellations and Rescheduling

Customers should provide as much notice as possible when canceling or rescheduling an appointment.

Cancellation, rescheduling, or lockout fees may apply if notice is not provided within the required timeframe.

Specific cancellation and rescheduling terms may be provided at booking, by email, by text, by invoice, or in a separate customer agreement.

7. Payment Terms

Payment is due according to the terms provided at booking, on the invoice, or in a separate agreement.

We may accept payment by cash, check, credit card, online invoice, ACH, or other approved payment methods.

Depending on the service and customer relationship, payment may be required:

• Before service
• At the time of service
• After service
• On a recurring schedule
• According to invoice terms

Failed payments, late payments, or returned payments may result in late fees, paused service, collection activity, or cancellation of future appointments.

8. Recurring Cleaning Services

Recurring cleaning may be scheduled weekly, biweekly, triweekly, monthly, or on another agreed schedule, depending on availability.

Recurring service pricing may depend on frequency. If appointments are skipped, paused, canceled, or changed, pricing may be adjusted.

If a recurring customer skips service or changes frequency, the next cleaning may require additional time or an adjusted price.

Recurring services may be paused or canceled according to the terms provided at booking, in writing, or in a separate customer agreement.

9. Satisfaction Policy

Anytime Cleaning wants customers to be happy with their cleaning service.

If something was missed during your cleaning, please contact us as soon as possible, preferably within 24 hours of service. We will review your concern and, when appropriate, return to address the missed area or offer another reasonable resolution.

Our satisfaction policy may not apply to:

• Areas outside the agreed scope of work
• Issues reported after the stated timeframe
• Conditions not disclosed before service
• Excessive buildup, damage, mold, biohazards, or unsafe conditions
• Areas we could not access
• Items or surfaces that were already damaged, worn, or deteriorated
• Requests for work not included in the original service

Specific satisfaction policy details may be provided at booking, by email, by text, or in a separate customer agreement.

10. Service Limitations and Safety

For the safety of our customers and team, we may decline, limit, or stop service when conditions are unsafe, unsanitary, or outside the agreed scope of work.

We generally do not provide services involving:

• Biohazards
• Human or animal waste beyond normal cleaning conditions
• Mold remediation
• Pest infestations
• Hoarding conditions
• Fire or smoke damage restoration
• Blood or bodily fluids
• Hazardous chemicals
• Heavy lifting
• Moving large furniture or appliances
• High ladder work
• Exterior windows, unless specifically agreed
• Dangerous surfaces or unstable structures
• Firearms, medications, valuables, or private documents

We may also decline to clean areas that are unsafe, inaccessible, or likely to cause damage.

11. Pets

Customers are responsible for securing pets as needed before service.

If a pet is aggressive, highly anxious, or creates an unsafe condition, we may pause, reschedule, or decline service.

Customers should tell us about pets before service and provide any needed instructions.

12. Fragile Items, Valuables, and Personal Items

Customers are responsible for securing fragile, valuable, sentimental, irreplaceable, or private items before service.

This may include:

• Cash
• Jewelry
• Collectibles
• Antiques
• Important documents
• Medication
• Firearms
• Electronics
• Family heirlooms
• Fragile decor
• Unstable items

We are not responsible for damage to items that are already broken, loose, improperly installed, unstable, worn, or in poor condition.

13. Damage or Breakage

If you believe damage or breakage occurred during service, please contact us as soon as possible, preferably within 24 hours.

We may request photos, details, or access to review the issue.

Anytime Cleaning will review reported concerns in good faith. Resolution may depend on the facts, documentation, condition of the item, service scope, and applicable insurance or business policies.

14. Photos and Documentation

We may take photos or notes when needed for business, quality control, service documentation, damage documentation, before-and-after examples, training, or customer support.

We aim to avoid showing private or sensitive information.

We will not knowingly use customer-identifying photos for public marketing without permission where required.

15. Promotions, Discounts, and Special Offers

Promotions, discounts, and special offers are subject to the terms stated with the offer.

Unless stated otherwise:

• Offers may be available to new customers only
• Offers may require a minimum service amount
• Offers may require recurring service
• Offers may not be combined with other discounts
• Offers may be limited by service area or schedule availability
• Offers may expire or change at any time
• Discounts may be applied across one or more visits

If an offer has specific terms, those terms control.

16. Reviews, Testimonials, and Website Claims

Our website may include reviews, testimonials, awards, certifications, business history, service claims, or customer comments.

We aim to keep this information accurate and current. Review counts, ratings, awards, nominations, certifications, and business claims may change over time.

Any examples, testimonials, before-and-after photos, or customer experiences are for illustration only. Individual results and service experiences may vary based on property condition, service scope, scheduling, and other factors.

17. Employment and Careers

If you apply for a job through our website or another hiring process, you agree to provide accurate and truthful information.

Submitting an application does not guarantee employment, an interview, or a job offer.

Employment-related terms may be governed by separate hiring documents, employment agreements, policies, or applicable law.

18. Third-Party Tools and Websites

Our website may use or link to third-party tools, websites, platforms, payment processors, review sites, maps, forms, scheduling systems, social media pages, or other services.

We do not control third-party websites or platforms and are not responsible for their content, availability, privacy practices, security, or terms.

Please review third-party policies before using those services or providing information.

19. No Guarantee of Website Availability

We try to keep our website available and working properly, but we do not guarantee that it will always be available, error-free, secure, or uninterrupted.

We may update, change, suspend, or remove website content at any time.

20. Intellectual Property

The content on our website, including text, images, graphics, logos, design, layout, and other materials, is owned by Anytime Cleaning or used with permission unless otherwise stated.

You may not copy, reproduce, sell, distribute, modify, or use website content for commercial purposes without written permission.

21. Limitation of Liability

To the fullest extent allowed by law, Anytime Cleaning will not be liable for indirect, incidental, special, consequential, punitive, or lost-profit damages arising from use of our website, services, third-party tools, scheduling issues, delays, platform errors, or business interruptions.

To the fullest extent allowed by law, our total liability for any claim related to services is limited to the amount paid for the specific service giving rise to the claim, unless a different amount is required by law or a written agreement.

Some jurisdictions do not allow certain limitations, so some limitations may not apply to you.

22. Indemnification

You agree to defend, indemnify, and hold harmless Anytime Cleaning, its owners, employees, contractors, and representatives from claims, damages, losses, liabilities, costs, and expenses arising from:

• Your use of our website or services
• Your breach of these Terms
• Information you provide to us
• Unsafe or undisclosed property conditions
• Lack of access to the property
• Pets, hazards, or conditions not disclosed before service
• Your violation of law or third-party rights

23. Changes to These Terms

We may update these Terms from time to time. When we update them, we will revise the “Last Updated” date above.

Your continued use of our website or services after changes are posted means you accept the updated Terms.

24. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles, unless otherwise required by applicable law or a separate written agreement.

25. Contact Us

If you have questions about these Terms, contact us at:

Anytime Cleaning, LLC
Address: 2340 Eastern Blvd Ste #1, York, PA 17402
Phone: (717) 897-1796
Email: info@any-timecleaning.com
Website: https://www.any-timecleaning.com